Terms of Service & SMS Messaging Policy
Effective Date: August 31, 2026
These Terms of Service & SMS Messaging Policy ("Terms") govern your use of the Inland NW Windows website and your communications with Inland NW Windows ("Inland NW Windows," "we," "us," or "our").
By using our website, submitting an inquiry, requesting an estimate or consultation, or communicating with us, you agree to these Terms where applicable.
1. Website and Service Information
Inland NW Windows provides window and door replacement, installation, retrofit, and related home improvement services.
Information provided through our website is intended for general informational and customer-service purposes. Project pricing, product availability, measurements, installation details, warranties, and other project terms may vary based on the individual project and are subject to confirmation by Inland NW Windows.
2. Customer Communications
When you provide contact information to Inland NW Windows, we may use that information to respond to your inquiry, provide requested information, schedule appointments, prepare estimates, coordinate projects, and provide customer service.
We may communicate with you by telephone, email, or text message.
3. SMS / Text Messaging Terms
By providing your mobile phone number and consenting to receive text messages from Inland NW Windows, you agree that Inland NW Windows may send text messages related to your inquiry, estimate, appointment, project, installation, service request, or customer relationship.
These messages may include:
- Responses to inquiries
- Appointment confirmations
- Appointment reminders
- Scheduling communications
- Estimate and proposal communications
- Project updates
- Installation or service updates
- Requests for information needed to complete your project
- Customer service communications
Message frequency varies based on your interactions with Inland NW Windows.
Message and data rates may apply.
Consent to receive text messages is not required as a condition of purchasing products or services from Inland NW Windows.
4. How to Opt Out
You may stop receiving text messages at any time by replying STOP to any text message from Inland NW Windows.
After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive messages from that messaging program unless you provide consent again.
You may reply HELP for assistance with SMS communications.
You may also contact Inland NW Windows directly using the contact information below to request assistance with communications.
5. Consent
When you voluntarily provide your mobile phone number and affirmatively consent to receive text messages, you authorize Inland NW Windows to send SMS messages consistent with the purposes described in these Terms and our Privacy Policy.
You should not provide another person's mobile phone number without that person's authorization.
6. No Guarantee of Message Delivery
Text messaging is provided through wireless telecommunications networks and third-party messaging providers. Inland NW Windows cannot guarantee that every message will be delivered successfully or immediately.
Message delivery may be affected by network availability, carrier restrictions, device settings, or other circumstances outside our control.
7. Privacy
Information collected through our website and customer communications is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, and the circumstances under which it may be shared.
8. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website or communications services after changes are posted constitutes acceptance of the updated Terms where applicable.
9. Contact Us
If you have questions about these Terms or our SMS communications, contact:
Inland NW Windows
Phone: (208) 518-0482
Email: inlandnorthwesthome@gmail.com
Website: www.inlandnwwindows.com